Privacy Policy
Last updated: February 24, 2026
Elevra operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Elevra is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified.
We may collect or process the following categories of personal information:
- Contact details (name, address, billing/shipping address, phone, email)
- Financial information (payment details, transaction data)
- Account information (username, password, preferences)
- Transaction information (purchases, returns, cart activity)
- Communications with us (support inquiries, messages)
- Device information (IP address, browser, device identifiers)
- Usage information (interaction with the website/services)
Personal Information Sources
We may collect personal information:
- Directly from you
- Automatically through cookies and tracking technologies
- From service providers
- From partners or third parties
How We Use Your Personal Information
We use your information to:
- Provide and improve our Services
- Process orders, payments, shipping, and returns
- Personalize your shopping experience
- Send marketing and promotional communications
- Prevent fraud and maintain security
- Provide customer support
- Comply with legal obligations
How We Disclose Personal Information
We may share your information:
- With Shopify and service providers (payments, fulfillment, analytics)
- With marketing and advertising partners
- When required by law or legal process
- With affiliates or in business transfers
- With your consent
Relationship with Shopify
Our Services are hosted by Shopify. Your data may be processed by Shopify to provide and improve services. Learn more at Shopify’s privacy policy.
Third Party Websites and Links
We are not responsible for third-party websites linked from our Services. Please review their policies separately.
Children’s Data
Our Services are not intended for children, and we do not knowingly collect personal data from minors.
Security and Retention
We implement reasonable safeguards, but no system is completely secure. We retain data as necessary to provide services and comply with legal obligations.
Your Rights and Choices
Depending on your location, you may have rights to:
- Access your data
- Delete your data
- Correct inaccurate data
- Request data portability
- Opt out of targeted advertising
You can unsubscribe from marketing emails at any time.
International Transfers
Your data may be transferred and processed outside your country with appropriate safeguards.
Changes to This Privacy Policy
We may update this policy periodically. Continued use of our Services constitutes acceptance of updates.
Contact
If you have questions, contact us at:
help.elevrawell@gmail.com
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